Privacy Policy & Terms of Service

Privacy Policy

Information We Collect

We collect information you provide directly to us, such as when you:

• Create an account or use our services
• Make a purchase or payment
• Contact us for support
• Subscribe to our newsletter or marketing communications

This information may include:

• Name, email address, phone number
• Billing and payment information
• Service address and preferences
• Communications with us

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments and questions
• Communicate with you about products, services, and promotions

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy:

• With service providers who assist us in operating our business
• To comply with legal obligations
• To protect our rights and prevent fraud
• In connection with a business transfer

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your data
• Opt out of marketing communications
• Request data portability

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: us@scooploom.com
Phone: 678-466-0497

Terms of Service

Acceptance of Terms

By accessing and using ScoopLoom's services, you accept and agree to be bound by the terms and provision of this agreement.

Service Description

ScoopLoom provides professional pet waste removal services. We offer weekly, bi-weekly, and one-time cleanup services for residential properties.

User Accounts

To use our services, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

Payment Terms

• Payment is due at the time of service for one-time cleanups
• Weekly services are billed in advance
• Bi-weekly services are billed every two weeks
• All payments are processed securely through PayPal
• Late payments may result in service suspension

Cancellation and Refunds

• You may cancel your service at any time
• Cancellations must be made at least 24 hours before scheduled service
• Refunds are provided for unused prepaid services
• No refunds for completed services

Service Guarantees

We guarantee professional, reliable service. If you're not satisfied with our work, please contact us within 24 hours for resolution.

Limitation of Liability

ScoopLoom's liability is limited to the amount paid for services. We are not liable for indirect, incidental, or consequential damages.

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website.

Governing Law

These terms are governed by the laws of the State of Georgia, United States.

Contact Information

For questions about these Terms of Service, please contact us at:

Email: us@scooploom.com
Phone: 678-466-0497
Address: Atlanta, GA